The platform cannot be logged in to. How do I resolve this?

ZSvirt was open-sourced from the ZStack ZSphere commercial project and has since developed independently. Some code, configuration, and documentation still retain historical ZStack/ZSphere names (such as environment variables, configuration items, dependencies, paths, and commands). These names are for compatibility only and do not affect the normal use of ZSvirt.

Platform login failures generally have the following two causes. Identify the cause and refer to the corresponding solution to troubleshoot:

Cause 1

The management IP in the Management Node configuration file does not match the IP shown in the management service status output.

Solution

Connect to the Management Node via SSH.
Edit the Management Node configuration file: open /usr/local/zstack/apache-tomcat/webapps/zstack/WEB-INF/classes/zstack.properties and update management.server.ip and any other related IP addresses to the correct values.
Run the following command to restart the Management Node service:
```
[root@localhost ~]# zstack-ctl stop && zstack-ctl start
```
Log in to the platform again. The login succeeds.

Cause 2

The platform is inaccessible and the host dmesg output shows a Temperature above threshold message, which may indicate abnormal CPU temperature on the host.

Solution

Check whether the data center air conditioning is functioning properly.
Check the status of the rack where the host is located.

The platform cannot be logged in to. How do I resolve this?

Cause 1

Solution

Cause 2

Solution

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