Uploading or adding an image failed. What should I do?

Solution

• Check the operation log for the error message to identify the cause. If the failure persists, check or try the following:

• Verify that the image data is intact.

• If the image is in qcow2 format, ensure it is a standalone qcow2 file with no backing file dependencies.

• Ensure the image does not use an encrypted qcow2 file.

• If you are adding the image from a local file:

  • Do not close or refresh the page while the upload is in progress.
  • Verify that the terminal can communicate with the Image Storage.
  • Low network bandwidth between the terminal and the Image Storage may cause the upload to time out.

• If all of the above steps fail, try adding the image using the URL method:

  1. Upload the image to the Image Storage.

     Use the winscp tool to copy the image to the /root directory on the Image Storage.

  2. Go to the Add Image page and add the image using the URL method.